Product operations

An operational role that works to improve the relationship between product, engineering, and customer success teams. They own many of the behind the scenes tasks of a product team while helping cross-functional product teams operate. Some of these behind the scenes tasks include managing the tools that the product team uses, working with sales, support, and customer success to improve the customer experience, and developing new business processes that streamline product development.

Check out this detailed guide written by our founder on product operations.

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